Terms

Terms of use.

The terms that govern a lot you sell us are the program rules. This page covers the site itself.

Two documents: this page covers the site, and the program rules cover a lot you sell. Where they disagree, the program rules govern. This page|the site Program rules|the metal Where the two disagree, the program rules govern.

Two documents: this page covers the site, and the program rules cover a lot you sell. Where they disagree, the program rules govern.

Which document governs
Two plain closed document folders, one buff and one oxblood, stacked slightly offset.
The terms
Who this is for
Trade only. Roizin buys from dealers, not from the public.
Two ways to sell
Come to us at Booth 57, 37 W 47th St, New York, or we come to you. New suppliers are paid 98% of melt when you come to us and 97% of fine content when we come to you. Customers we already buy from see the terms already agreed with them when they enter their phone or email.
Quotes
A quote is an estimate against the market at the moment it was produced. It does not hold a price and commits neither side to anything.
Visits
Booking a visit sends us a request. It is not confirmed until we confirm it. Booth 57 is open Monday to Friday, 10:30 am to 5:00 pm, and visits are booked in the same hours.
In person only
We buy in person, at the booth or at your shop. No mail-in and no shipping. A lot is never sent either way.
Risk
From the moment the lot leaves your hand it is ours.
Payment
Paid the same day, in cash.
Availability
Quoting depends on a live market feed. When that feed is unavailable or stale, quoting is paused rather than run on an old number.
Text messages
Roizin Refinery Price Updates is a text program for dealers who sell to us. If you give us your mobile number and agree to receive texts, we send you that day's buying prices, replies to your messages, and confirmations and reminders for visits you book. Texts come from (866) 885-5577. Message frequency varies, usually up to one price message per business day plus replies and reminders. Message and data rates may apply. Reply HELP for help or call (646) 702-0908. Reply STOP at any time to stop all texts; we confirm once and send nothing more unless you opt in again. Agreeing to texts is not a condition of selling to us. Carriers are not liable for delayed or undelivered messages. How we handle your number is set out in the privacy policy.
Accuracy
We try to keep everything here correct. Where this site and the program rules disagree, the program rules govern.
Governing law
New York.
A small glass-topped jeweller's counter case with a dark wood frame and brass trim, empty.
The booth counter
A precision digital jewellers scale with an empty pan.
Weighed first